Personal area

FAQ:

How long does it take to issue a proxy after the payment is confirmed?

Your order will be completed within 20 minutes after the payment is confirmed. Proxies will be sent to you via email and displayed in your Personal Account.

How to set up a proxy?

You can configure a proxy in a browser, proxifiers, or any required software (if it supports proxy settings. We recommend using Proxifier - easy to manage, easy to configure, and has the ability to create rules depending on the goals and the number of IP addresses.

You can find configurational guides for the most common services in the "Articles" section or contact a consultant on the site.

I bought a proxy, but the program says that it is not working, what should I do?

If you get an error when checking the proxy, then you need to check the correctness of the data you entered, you may have made a mistake. To quickly resolve the issue and get advice on setting up, you can contact our 24/7 customer support service.

How to extend the proxy use term?

You can renew/extend a proxy in your Personal Account by selecting the necessary proxies, the term, and the method of payment. Also, to prevent you from forgetting about proxy renewal, we will send you a notification via email, 3 days before the expiration of the proxy use term.

Proxies from different networks/subnets required — can I get such?

Yes, it is possible. We have a variety of subnets for different countries to choose from, however, before purchasing, we recommend contacting the Support Chat for up-to-date information on countries and networks/subnets.

Has anyone previously used proxies I have purchased?

Unfortunately, neither we nor the hosting provider can provide such a guarantee. This is due to the fact that neither we nor the hosting provider collects such statistics. We only guarantee that when buying from us for a specific purpose - the IP address will work for the specified purpose for the entire paid period.

If I ordered for a week/month, will the proxies operate for the entire period or is there no guarantee?

What is the speed on your proxies?

Proxy speed: Channel 100Mbps, real speed 20-30Mbps usually, ping 30-60ms
The speed of a proxy depends on many factors - the power of your computer, the bandwidth of the provider's channel, the speed of the modem, the type of router, and many other factors.